Consulting services
For a successful digital transformation, dedicated support is essential to facilitate your team's acceptance of new practices.
Why work with our consultants?
Skills and expertise
- Expertise in assisting customers in a wide range of sectors.
- Stability and extensive experience of our teams.
Reactivity and flexibility
- Fast and customized deployment.
- Architecture design based on your IT environment.
- Flexible approach minimizing disruption to existing processes.
Anticipation of needs
- Collaboration with product managers to facilitate specific needs.
- Anticipation and consideration of organizational changes.
Our technical consultants' in-depth knowledge of their field gives you the peace of mind you need to outsource the expertise associated with our solutions, ensuring a continuously optimized solution.
Choosing our consulting services means opting for more than just a service provider. You're choosing a solid, long-term partnership that is deeply focused on the success of your digital transformation. We value your journey and are committed to being an integral part of it.
When do our consultants
step in?
Our technical consultants are there for you every step of the way, providing customized support to ensure your project's success and digitizing your document processes.
Before:
preparation and technical advice
- Specifications: clearly define project objectives and requirements.
- Needs analysis: gaining an in-depth understanding of your expectations and needs.
- Advice: provide recommendations to drive technical choices.
- Architectural recommendations: offering technical solutions tailored to your environment.
- Proof of Concept (PoC): set up practical demonstrations to confirm the feasibility of a project.
During:
implementation and deployment supervision
- Process configuration and implementation: set up the solution and optimize its use.
- Skills transfer: ensure a smooth transition by sharing our expertise with your teams.
- Project management: oversee and coordinate all tasks to ensure deadlines and objectives are met.
After:
continuous improvement
- Solution maintenance: provide ongoing support to ensure stability and performance.
- Architecture evolution and optimization: Adapt the solution to technological advances and changing needs.
- Change management: implement any modifications needed to meet new challenges and constraints.
We benefit from high-quality support, which makes Symtrax our preferred partner. Their constant attention to our needs enables us to overcome challenges and achieve our goals.
The consultants' excellent listening skills and great availability enabled the project to easily move forward. The Compleo Solution is easy to use, with a user-friendly interface. What's more, implementation is rapid, thanks to the expertise of our consultants.
Symtrax Customer Engineers are a source of ideas and suggestions, helping us to optimize our use of the software. We can count on them to carry out the developments required for our social landlord activity.