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Automate inbound order processing via SaaS portal

Create a secure and flexible workflow for inbound order processing alongside your current order management system

Benefits

Secure your incoming orders with EDI

Streamline sales order processes

  • Simplify your incoming order workflow.
  • Transform customer order details and unstructured data into XML documents.
  • Address customer needs quickly without disrupting your existing ERP.

Ease supplier burden

  • Give suppliers the power to set customer permissions.
  • Receive files without opening ports for greater security.
  • Notify suppliers when documents are available for review.

Customize inbound order processing

  • Flexible EDI can handle a wide variety of non-structured documents.
  • Customer can connect to SaaS portal.
  • Choose how to exchange orders.

Enhance customer experience

  • Send alerts, notifications, and feedback in real time.
  • Process each file in the customer’s preferred format (PDF, TXT, XML, etc.).
  • No need for architecture changes.

Architecture

Receive orders easily with a flexible EDI architecture

Compleo Gateway (Client or Web) lists order status and gives access to final processed document if required.

  • Compleo notifies the signer when each document is available.
  • The Cloud SaaS web application calls the Compleo Supervisor via gateway connector.
  • Compleo securely processes inbound documents with multiple run modes (call web service, trigger a workflow, etc.)

Features

Optimize order management

Implement a single flexible inbound order workflow today.

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FAQ

Frequently Asked Questions

The main advantages are security and convenience. Using a SaaS solution safeguards inbound orders and limits access to those customers who have authorization.

This varies based on the scope of the project, but it’s usually a matter of days, not weeks.

Contact us for more information about a specific timeline.

Using Compleo, this process is completed in three phases. First, the customer submits orders into the MS Azure, either by web API, browser, or Windows client. Next, the order is synced with the cloud via Compleo Gateway, which secures the document and can be checked for status updates. The supplier then receives a notification that their order is ready to view. Finally, the cloud SaaS web application uses the gateway connector to call Compleo Supervisor, allowing for order integration with the supplier’s ERP.